Our 100 Night Rest Test lets you try out your new mattress at home, for 100 nights, starting from the day your mattress was delivered. If you are not entirely happy with your mattress at any time during this 100 night period you can contact us to arrange a collection and we will arrange for you to be refunded. We recommend that you try your mattress for at least 30 nights to allow your body to get used to the “new” feel- it is called a “break-in” period. Once your Merit mattress has been collected and delivered to our manufacturing depot, we will then start processing your refund. All collections are free of charge for customers within the Tehran & Alborz region. If you have purchased from outside of the above region you must arrange the return at your own cost. You must also be available on the day of collection to return, and if necessary repackage, the mattress back to us. We reserve the right to refuse the 100 Night Rest Test to anyone associated with a mattress manufacturer/brand.
You are eligible for a refund if you contact us within 100 days of receiving your mattress. The original mattress must be kept in perfect condition so we insist on the use of a mattress protector. We reserve the right to refuse a return if a mattress protector has not been used or the product is marked or soiled. For Tehran & Alborz region customers, we arrange free collection and return. Your refund process will commence when your mattress has been collected and returned to our manufacturing depot. Customers outside of the Tehran & Alborz region do not qualify for free collection/return. The 100 Night return policy still applies, but you would be responsible for the return cost to get your refund. Only one 100 Night Rest Test is permitted per household.
You can inform us of your wish to return your mattress by emailing us at firstname.lastname@example.org